Contextual Conversations
Customers shouldn't have to repeat themselves every time they call or switch channels. Varitva keeps track of the conversation and context, so your AI agents can respond with the right information at the right time.
AI Conversations
24/7 Automated
Varitva was built around a simple idea: every conversation matters.
In a world where businesses communicate with thousands of customers across countless channels, the human connection often gets lost in the noise. Scaling usually means compromising on depth.
We set out to change that. Our mission is to build AI agents that don't just process queries, but understand context, nuances, and emotions—making communication feel personal, even at massive scale.
60%
Reduction in human queue reach
4.6/5
Average customer satisfaction
How conversations move
From the first word to the next step.
Voice
A conversation begins, spoken or typed.
Understanding
Context is heard, not just words.
Language
Meaning carries across languages.
Action
The right next step happens, automatically.
Meet the Founders
The people building Varitva — focused on making AI practical for real business conversations.
Founder, Varitva | AI Product Strategist | Business Automation
Kapil Sharma
Kapil Sharma is the founder of Frisson DevHub and the driving force behind Varitva, an AI voice automation platform built to help businesses transform the way they communicate with their customers.
With a background spanning software engineering, product development, and AI-powered enterprise solutions, Kapil focuses on turning emerging AI capabilities into practical business applications. His work has included building solutions across areas such as enterprise software, cloud applications, blockchain infrastructure, and AI-driven communication platforms.
Through Varitva, his vision is to make AI accessible, practical, and genuinely useful for businesses — automating repetitive conversations while enabling teams to focus on higher-value interactions, decision-making, and customer relationships.
Co-Founder | Machine Learning Lead | AI Researcher
Garima Malik, Ph.D.
Garima Malik, Ph.D., is the Co-Founder and Machine Learning Lead at Frisson DevHub, where she leads the research, development, and deployment of enterprise-grade AI solutions across Voice AI, Conversational AI, Natural Language Processing, and Large Language Models.
With experience spanning both academia and industry, Garima has worked with organizations including Qualtrics, IBM, Unilever, Toronto Metropolitan University, and Georgian College. Her work focuses on translating advanced AI research into scalable solutions that improve operational efficiency, customer engagement, and business productivity.
At Varitva, she brings deep expertise in machine learning, NLP, LLMs, RAG, AI infrastructure, and AI product development to building voice agents that can solve real-world business problems.
Her vision is to make AI practical, not simply by introducing new technology, but by using it to simplify operations, improve customer experiences, and help organizations move beyond repetitive processes.
Business Development & Marketing | Product Strategy | Client Engagement
Karuna Gaur
Karuna works at the intersection of product, business development, and market communication at Varitva. She helps translate Varitva's AI capabilities into practical business solutions, working across product understanding, client engagement, positioning, and go-to-market initiatives.
With experience in product coordination and operations across AI-driven platforms, fintech, and mobile applications, she brings a strong understanding of how technology needs to translate into clear user experiences and business value.
At Varitva, her focus is on building meaningful client relationships, identifying opportunities where AI-driven communication can solve real operational challenges, and shaping how Varitva is presented to the market. She works closely with internal teams to connect customer needs with product capabilities and supports Varitva's growth across industries.
Ready to get started?
See what Varitva can do for your business.
Book a personalised demo and discover how AI agents can handle your customer conversations, automate workflows, and help you capture every opportunity.
No pressure. Just a quick look at what Varitva can do.